Privacy policy

Last updated: 10 November 2026

At Deskworth, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or purchase our products.

1. Who We Are

Deskworth is an online retail brand specialising in ergonomic office chairs, desks, electronic accessories and workspace equipment.

Business owner: Tom Florio
Business address: 4 rue de l'Égalité, 34800 Cabrières, France
SIRET: 979 097 813 00021
Email: contact.deskworthstore@gmail.com
Telephone: +33 7 68 18 34 94

2. Personal Information We Collect

When you visit our website, place an order or contact our customer service team, we may collect:

Full name.
Billing and delivery address.
Email address.
Telephone number.
Payment and transaction information.
Order history and purchase details.
IP address and browsing information.
Device and browser information.
Information provided when contacting customer support.

Payment card details are processed through secure payment providers. We do not store complete payment card details on our own systems.

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders.
Arrange shipping and delivery.
Send order confirmations and tracking information.
Provide customer support.
Handle refunds, returns and complaints.
Improve our website and shopping experience.
Prevent fraud and protect our business.
Send marketing communications where you have provided the required consent.
Comply with applicable legal and accounting obligations.

4. Sharing Your Information

We may share relevant personal information with trusted third-party service providers when necessary to operate our business.

These may include:

Shopify, which hosts our online store.
Payment processors.
Shipping and delivery companies.
Website analytics providers.
Customer support and communication services.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Ensure the website functions correctly.
Remember your preferences.
Improve website performance.
Analyse website traffic.
Support advertising and marketing activities, where permitted.

You can manage your cookie preferences through the cookie consent tool available on our website, where applicable, and through your browser settings.

Non-essential cookies will only be used where the required consent has been obtained.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, customer service, legal compliance and accounting obligations.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

7. Your Privacy Rights

Depending on your country of residence and applicable data protection legislation, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Request a copy of your personal data.
Withdraw consent to marketing communications.
Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact:

contact.deskworthstore@gmail.com

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Some of our service providers may process personal information outside your country of residence.

Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable data protection legislation and that suitable safeguards are in place.

10. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children without appropriate authorisation where required by law.